Right of Withdrawal

Withdrawal instructions

If you are a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date the contract is concluded.

To exercise the right of withdrawal, you must inform Marcel Pochert, Heilwigstraße 122, 20249 Hamburg, Germany, email mpochert+storagemap@gmail.com, of your decision to withdraw by an unequivocal statement. You may use the model form below, but it is not mandatory.

To meet the deadline, it is sufficient to send your communication before the withdrawal period expires.

Effects of withdrawal

If you withdraw, we will reimburse all payments received from you without undue delay and no later than fourteen days after receiving your withdrawal notice. We will use the same payment method used for the original transaction unless expressly agreed otherwise. You will not incur reimbursement fees.

Early expiry for digital content

For digital content not supplied on a tangible medium, the right of withdrawal expires once performance begins if you expressly consented to performance beginning before the withdrawal period ends, acknowledged that this causes you to lose the right of withdrawal, and received the required contract confirmation.

Storage Map asks for this express consent and acknowledgement separately before redirecting you to payment. If these requirements are not met, your statutory rights remain unaffected.

Model withdrawal form